P.O. Box 1075 113 Fairground Rd.
East Corinth, VT 05040
PH. 802-439-5325
Fax 802-439-5600
YOUR FAMILY OWNED PHONE COMPANY
Listed below are telephone features that Topsham Telephone currently has to offer.
CALLER ID $4.95 per month
CALLER ID WITH NAME $5.95 per month
Caller ID allows the recipient of the call to identify the caller placing the call. The phone number, date and time of the call will display on a device or telephone with Caller ID capabilities. The name will display if the subscriber has purchased this feature. If the number is private or unable to be identified, the display will say, private or unavailable/out-of-area.
CALLER ID BLOCK $1.50 per month
This feature allows the subscriber to block his name/number from displaying on the recipients Caller ID box. The display will read, private or unavailable. This can be activated on a per call basis by dialing a code *67 before placing a call. The next call placed will not display on a Caller ID device. This can also be implemented as a permanent block. Caller ID unblock is a free service with purchase of Caller ID Block; activated by dialing *82 prior to placing a call.
CALL WAITING $1.00 per month
The Call Waiting feature allows the subscriber to talk to one party and receive another incoming call. Pressing the flash button transfers to the incoming call and puts the original caller on hold; pressing the flash button again will disconnect the caller. (If there is no flash button, then, pressing the receiver button one time will connect to the incoming call and will put the original caller on hold.) Cancel Call Waiting is a free service with purchase of Call Waiting; activated by dialing *70 before placing a call or during a call by using flash to put the call on hold and then *70 to cancel and flash to pick up the call again.
CALL WAITING CALLER ID $1.00 per month plus Caller ID
This feature allows a subscriber, while on a call, to receive information about a party calling in to the Call Waiting line. The name and number of the caller displays on the Caller ID box so the subscriber can decide to take the new call or not. This combines the benefits of both the Call Waiting and the Caller ID services.
CALL FORWARDING $1.00 per month
The Call Forwarding feature allows the subscriber to forward calls to another number so that an important call is not missed. Also included with this feature are Call Forwarding Fixed, Remote Call Forwarding and Busy Call Forwarding. With Call Forwarding Fixed, the subscriber can fix a permanent phone number where their phone is forwarded and then, they only turn the service on or off with a code. The forwarding number remains the same. Remote Call Forwarding allows the subscriber to call from a remote location (away from home) and set his phone to forward calls. Busy Call Forward allows the subscriber to forward calls to a specific number when the phone line is busy. Often used when dial up internet is tying up the phone line, the subscriber can forward calls to a Call Wave number. Contact the business office for instructions on how to use Call Forwarding Fixed, Remote Call Forwarding and Busy Call Forwarding.
Basic instructions for Call Forwarding:
Activate by dialing *72, then, listen for confirmation tones and a dial tone and, then, dial the forwarding number.
To de-activate, dial *73 wait for confirmation tones and dial tone that indicates Call Forwarding was de-activated.
CALL REJECT $1.50 per month
A person with Caller ID can have calls blocked that are not identified. The call will be routed to a message that enables them to identify themselves either by name or by unblocking their telephone with a code. The telephone does not ring at the recipients number until the caller identifies himself.
REVERTIVE CALL free service
This service allows the subscriber to set up a talk path with other telephones on their same line within their home. The subscriber dials their own phone number and hangs up after hearing the confirmation tones. The telephones in the house on that line will ring at which time anyone in the house can pick up the telephone and all talk to each other. This service is also called Home Intercom.
CALL TRANSFER $1.50 per month
This feature allows the subscriber to redirect a call to another line. The subscriber completes a call and then flashes putting the call on hold. The waiting line has a dial tone and the subscriber dials another number. The second party answers and the subscriber hangs up. The first and second party stay connected.
THREE WAY CALLING $1.00 per month
This feature allows a subscriber to add a third party to the call without operator assistance. Three Way Calling can be used whether the first call was placed or received by the subscriber.
To add a third party to the call, the subscriber flashes once to place the connected party on hold; the waiting line has a dial tone and the subscriber dials the third partys number. After the call is answered, the subscriber flashes again to establish the Three Way connection. Press the flash button once to disconnect the last call or hang up to terminate the Three Way connection. Wait four seconds before making another call.
CALL BLOCK $1.50 per month
Call Block allows the subscriber to create a list of up to 10 phone numbers that are rejected. Calls from these numbers receive a fast busy signal and the subscribers telephone does not ring. Call Block is accessed by dialing *60 or *80, then, press 3 to turn the service on and off. Add an entry by dialing # phone number # or #01# if it was the last number that called in. To delete an entry, dial *phone number*. The blocked list can be reviewed by dialing a 1.
CALL TRACE $4.00 per use
Call Trace allows the subscriber to request the trace of the last call received. It is typically used for obscene, harassing or threatening calls. The calling partys number and other information is stored in an incoming memory slot for future use in tracing the caller. Information related to the call remains in the memory slot until another incoming call overwrites it. The results of the trace are not provided directly to the subscriber. The results are only provided to an authorized agency such as the telephone company or local law enforcement. This service is available on a per call basis.
To activate, the subscriber hangs up on the caller, waits for dial tone and presses *57. The subscriber calls the agency after activating to determine if further action is necessary.
DISTINCTIVE RING $3.00 per month
This feature allows up to six phone numbers to be assigned to the same subscribers line. If the primary number is dialed, the telephone rings as normal. Each of the other numbers has a distinctive ring assigned to it. Example, two short two long rings or one short one long one short ring etc. Billing for this service is charged to the primary telephone number. Uses for this service can distinguish between calls for: adults or teens and business or non-business calls.
SELECTIVE CALL ACCEPTANCE $2.25 per month
This service allows the subscriber to only receive incoming calls from a specified list of numbers. An incoming call from a phone number not on the list will be routed to an announcement stating that the called party will not receive the call. The subscriber does not receive notification when a call is rejected. This allows the subscriber to select important calls that they want to receive without being bothered by unwanted calls.
The subscriber can access this service by dialing *64 or *84, then, can turn the service on or off by pressing 3. To add an entry to the list, dial #phone number# or delete an entry by dialing *phone number*. To review the list of entries dial a 1.
PRIORITY CALL $2.25 per month
This service allows the subscriber to create a list of up to ten phone numbers with a distinctive ring. Incoming calls have a distinctive ring or distinctive call waiting tone when used with Call Waiting. All calls from numbers not on the screening list ring normally. To use Priority Call, the subscriber dials *61 or *81 to activate the service. To turn the service on or off dial 3. Press # to add an entry or press * to delete an entry. To review the entry list dial 1# or dial 0# to hear the announcement from the beginning.
CALL BACK $2.25 per month
Call Back allows the subscriber to automatically recall the last phone number dialed by dialing an activation code *66 after hanging up with the call. When the call is completed by the calling station, a distinctive ringing pattern alerts the subscriber to pick up the phone at which time the call is automatically completed to the called number.
If the phone number is busy, the subscriber does not hear a busy signal but is notified by a tone after which automatic call back of the number continues for up to 30 minutes or until the call is completed. The subscriber and the called party can make or receive calls during this time without affecting the Call Back service.
To de-activate: Take the phone off-hook and dial *86, an announcement plays letting the subscriber know that the service was de-activated.
SPEED DIALING (8) $1.00 per month
SPEED DIALING (30) $4.00 per month
Speed Dial allows a subscriber to call a pre-selected directory of phone numbers by dialing a one or two digit code instead of the entire phone number. Speed Dial 8 refers to the single digit codes (2 to 9) which can hold up to 8 phone numbers and Speed Dial 30 refers to the two digit codes (20 to 49) that can hold up to 30 phone numbers. A subscriber may subscribe to both and have a capacity of 38 speed dial numbers.
To assign or change the codes dial *74 for Speed Dial 8 or *75 for Speed Dial 30, then, dial the code and the phone number assigned to that code. To use the Speed Dial feature, the subscriber after hearing the dial tone, dials the speed dial code then #. To review the Speed Dial list, dial *78 or *79 code. An announcement plays the speed dial list.
SELECTIVE CALL FORWARDING $2.25 per month
This feature allows the subscriber to forward calls from telephone numbers identified on their Selective Call Forward list (up to 10 phone numbers) to another phone number. Only the incoming calls on the list are forwarded to the remote location. Subscribers can use this feature with Remote Call Forwarding.
To activate Selective Call Forwarding: press *63 or *83 to turn on or off. The first time the service is used, an announcement will ask for the phone number to forward the calls to followed by #. The subscriber can chose to press 3 to turn the service on or off. Press # to add an entry or * to delete an entry. Press 1 to review the list of entries or 0 to hear the announcement from the beginning.
CALL RETURN (*69) $2.25 per month
This feature allows the subscriber to place a call to the number of the last call that was received. To access this service, the subscriber dials *69 and the system dials the number of the last incoming call. If the number called is busy, the subscriber does not hear a busy signal but is notified by a tone, after which the system continues to dial for up to 30 minutes. When the phone number dialed rings through, the system rings a distinctive ring to allow the subscriber to pick up the telephone.
To de-activate: dial *89.
VOICE MAIL $4.95 per month for 1 box $1.95 each additional box
$7.95 per month for family (4 boxes)
With this service, the subscriber receives a voice message box accessed by dialing an access number and then entering in their voice mail box number and personal access code. Customers are notified that they have messages waiting by a stutter sounding dial tone or short ring. Customers can personalize their greeting, listen to messages or change their access code all within the touch tone system.
PLEASE CALL OUR CUSTOMER SERVICE TO ADD A FEATURE
802-439-5325
